Error Msg: There was some problem in inserting the contact info

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This topic has 3 voices, contains 7 replies, and was last updated by  bluprojekt 801 days ago.

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March 9, 2010 at 4:24 pm #903

bluprojekt

I am currently testing this on a subdomain to see if it will meet the needs of a project for a client.

Current info: WP 2.9.2, RoloPress 1.2.1 installed with default theme and child theme.

I’ve installed everything according to the documentation, but when I add a test contact, the following message displays:

“There was some problem in inserting the contact info”

Any ideas why it’s popping up? permalinks is setup correctly with %postname% as the variable so not sure what else to make of it.

Really need an answer to this as soon as possible.

Thanks!

March 9, 2010 at 4:46 pm #904

bluprojekt

Update: The following information printed out under the footer:

WordPress database error Field ‘post_content’ doesn’t have a default value for query INSERT INTO wp_posts (post_author,post_date,post_date_gmt,post_content_filtered,post_title,post_excerpt,post_status,post_type,comment_status,ping_status,post_password,post_name,to_ping,pinged,post_modified,post_modified_gmt,post_parent,menu_order,guid) VALUES (’2′,’2010-03-09 21:25:30′,’2010-03-09 21:25:30′,”,’John Smith’,”,’publish’,'post’,'open’,'open’,”,’john-smith’,”,”,’2010-03-09 21:25:30′,’2010-03-09 21:25:30′,’0′,’0′,”) made by require, require_once, include, rolo_add_contact, _rolo_save_contact_fields, wp_insert_post

March 9, 2010 at 6:08 pm #905

davidyoo

Do you have a url for the site? I could take a quick look at the installation. If you want to send me the test admin id and password to my personal email, I could do a quick check. My email address is david_yoo@hotmail.com.

March 9, 2010 at 8:06 pm #906

bluprojekt

Just sent you a private email withe information you requested

March 10, 2010 at 1:09 am #907

davidyoo

Sent you an email back but wanted to post for others….

I think I got to the root of your problem.

Looks like you deleted the default entries in the rolopress types called company and contact. When you did that, the IDs associated with those tags became “ghost” and it broke the system. Even if you recreate those tags, the system is broken because for some reason the tag IDs are stored and used somewhere in the rolopress system. Makes sense?

For now your best bet is to reinstall and don’t delete the rolopress type tags.

March 10, 2010 at 9:11 am #908

fiscal sanity

bluprojekt– if you just activate a different theme (like the WP Default theme), and then reactivate the RoloPress Default Theme, I believe the RoloPress Types will be created again.

davidyoo– thanks for the help!

March 10, 2010 at 11:07 am #909

davidyoo

I tried that as well and didn’t seem to work.

March 12, 2010 at 9:30 am #910

bluprojekt

David – had a hunch the alpha test was related to OS environment. Have since moved from a WAMP to LAMP setup – all issues resolved – thanks for looking into this :)

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